Posts Tagged ‘communication’

Visualizing Autism diagnosis accuracy

November 19, 2007

At eagereyes.org, a visualization redesign aimed to depict accuracy of Autism diagnosis.

Good discussion of the different approach taken.

Well worth spending time to review. I look forward to time to do this with more focus.

Calendar: New Media, Cyberstudies, more

November 9, 2007

Notes on upcoming events for my calendar: (All emphases, mine)

Session “Lives On-Line: New work in critical cyberstudies” on Friday, Nov. 16, (5pm – 6:15pm)

“Internet-Based Research: Past, Present and Future” National Communication Association convention, Chicago, Saturday, Nov. 17, (9:30am-10:45am) Palmer House, Salon 7

Dan Hess, Abstract summary:

Title: Internet-Based Research: Past, Present and Future
Abstract: The Internet has had a dramatic impact on the ability to understand the behavior, attitudes and perceptions of consumers. The omnipresent nature of the Web enables research on any level — from global to hyperlocal, from actively self-reported responses to
passive, real time measurement. Whether in marketing, media, academia, politics, government or elsewhere, every research practitioner has been somehow touched by the capabilities that the internet has brought to bear. In this session, Dan Hess will examine
the roots and evolution of research on the Internet, the current state and applications of the industry, and emerging technologies such as those used to analyze social trends and tonality of online community discussions. Hess will also review opportunities for academic and commercial researchers to increase their interaction around Internet research, to the benefit of both parties.

Exploring New Media Worlds: Changing Technologies, Industries, Cultures, and Audiences in Global and Historical Context

An international conference hosted by
Texas A&M University, February 29 to March 2, 2008

Integrating fields of study in a time of change; setting a new agenda for media studies.

Papers and proposals are invited on any aspect of the conference themes, offering reports of new research, position-taking conceptual essays, discussions of media and telecommunication policy, and both international and historical comparisons on changing technologies, industries, cultures, and audiences.

The program will include keynote speakers, roundtable discussions, thematic panels, prominent scholars as respondents, and time for interaction. A wide selection of papers from the conference will be published. Travel grants are available for student members of the National Communication Association (see our webpage for more information).

Keynote speakers:
Lawrence Grossberg; Steve Jones; Vincent Mosco; and Ellen Seiter.

Confirmed participants:
Carole Blair, Sandra Braman, Celeste Condit, Bruce Gronbeck, Andrea Press, Ronald Rice, Paddy Scannell, Arvind Singhal, Joseph Turow, Angharad Valdivia.
Conference on Ethics, Technology and Identity
Delft/The Hague, June 18 – 20, 2008

This conference aims to discuss the theme of ‘ethics and identity’ in ight of new (information) technology. Key-note speakers include: David Velleman, Oscar Gandy, Robin Dillon, David Shoemaker.

For more information: http://www.ethicsandtechnology.eu/ETI.

(One can dream!)

On e-mail misreading

October 9, 2007

I have been oh so busy, too busy to keep up with my e-mail groups and listservs, but today a friend kindly sent me this link that showed up in my, of all places, e-poetry listserv! Interesting, as the original listserv member who shared it included a comment that suggested that “they” (business management) need to look to the poets and fiction writers for help (and that poets and fiction writers need to make them work for our help). Much to think about. There is nothing particularly new by way of this article, and that may be the point: still the struggle goes on.

Here are some highlights from the Daniel Goleman NYT article (Goleman is, of course, author of Social Intelligence: The New Science of Human Relationships):

E-Mail Is Easy to Write (and to Misread)

The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first place.

This is becoming more apparent with the emergence of social neuroscience, the study of what happens in the brains of people as they interact. New findings have uncovered a design flaw at the interface where the brain encounters a computer screen: there are no online channels for the multiple signals the brain uses to calibrate emotions.

Face-to-face interaction, by contrast, is information-rich. We interpret what people say to us not only from their tone and facial expressions, but also from their body language and pacing, as well as their synchronization with what we do and say.

Most crucially, the brain’s social circuitry mimics in our neurons what’s happening in the other person’s brain, keeping us on the same wavelength emotionally. This neural dance creates an instant rapport that arises from an enormous number of parallel information processors, all working instantaneously and out of our awareness.

In contrast to a phone call or talking in person, e-mail can be emotionally impoverished when it comes to nonverbal messages that add nuance and valence to our words. The typed words are denuded of the rich emotional context we convey in person or over the phone.

…e-mail generally increases the likelihood of conflict and miscommunication.

One reason for this is that we tend to misinterpret positive e-mail messages as more neutral, and neutral ones as more negative, than the sender intended. Even jokes are rated as less funny by recipients than by senders.

We fail to realize this largely because of egocentricity, according to a 2005 article in the Journal of Personality and Social Psychology. Sitting alone in a cubicle or basement writing e-mail, the sender internally “hears” emotional overtones, though none of these cues will be sensed by the recipient.

When we talk, my brain’s social radar picks up that hint of stridency in your voice and automatically lowers my own tone of exasperation, all in the service of working things out. But when we send e-mail, there’s little to nothing by way of emotional valence to pick up. E-mail lacks those channels for the implicit meta-messages that, in a conversation, provide its positive or negative spin.

I would add that those e-mailers for whom English is a second language have much more difficulty being accurately “read” insofar as tone goes. It is another layer of egocentricity added, vis a vis cultural egocentricity.

These quirks of cyberpsychology are familiar to Clay Shirky, an adjunct professor in New York University’s interactive telecommunications program. His expertise is social computing — software programs through which multiple users interact, ranging from Facebook to Listservs and chat rooms to e-mail. I asked Professor Shirky what all of this might imply for the multitudes of people who work with others by e-mail.

“When you communicate with a group you only know through electronic channels, it’s like having functional Asperger’s Syndrome — you are very logical and rational, but emotionally brittle,” Professor Shirky said.

.

..As Professor Shirky puts it, “social software” like e-mail “is not better than face-to-face contact; it’s only better than nothing.”

Calendar: Media, Communication and Humanity Conference

October 4, 2007

Where I’ll be next September, with a little luck.

Fifth Anniversary Conference: Media, Communication and Humanity

Sunday 21st – Tuesday 23rd September 2008

In celebration of our Department’s fifth anniversary year, we invite critical thinking about how the media and communications environment is implicated in shaping our perceptions of the human condition and thus, increasingly, mediating human values, actions and social relations. We welcome proposals for papers offering theoretical insight and/or empirical work on this theme, focused on the five linked areas below.

Communication and Difference
Democracy, Politics and Journalism Ethics
Globalisation and Comparative Studies
Innovation, Governance and Policy
Media and New Media Literacies

Abstracts should be submitted by 1 March 2008.

See conference website for further details.

Confirmed speakers:

Sandra Ball-Rokeach
Annenberg School for Communication, USA

Lilie Chouliaraki
LSE, UK

Peter Dahlgren
Lund University, Sweden

Daniel Dayan
Centre National de la Recherche Scientifique, France

John Downing
Southern Illinois University, USA

Anthony Giddens
LSE, UK

Carolyn Marvin
Annenberg School for Communication, USA

Mark Poster
University of California, Irvine, USA